What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What do you offer in the way of security for my forms?

    Asked by Graham on March 26, 2015 at 06:34 PM
    The information will also be sensitive info that needs to be strongly protected. What do you offer in the way of security for my forms?
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    JotForm Support

    Answered by Mike on March 26, 2015 at 06:53 PM

    We take security very seriously, our security measurements include but are not limited to:

    - Bug bounty programs where we pay outside parties for reporting vulnerabilities in our system.
    - Our servers are protected by private networks and constantly updated and patched.
    - Our system administrators have a collective 40+ years of industry experience.
    - Our development team is encouraged to follow best security practices.
    - All data transfer are made of 256-bit SSL secure connection. We support Secure SSL Forms, so the form data can be accepted over encrypted connection. 
    - Our servers are located on SSAE16 Audited facilities.

    If you have any specific questions, please let us know. Thank you.

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    Answered by Clifford  on May 06, 2015 at 11:40 AM

    Where to report bugs found in your platform ?Or the minimum and maximum reward? Please have this explicitly mentioned. Thank you
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    JotForm Support

    Answered by Charlie on May 06, 2015 at 12:24 PM

    @Clifford,

    We advise our users to open a new thread for each question that they have, please refer to this link instead: http://www.jotform.com/answers/565086. We will address it shortly.

    Thank you.