- ezstarAsked on March 27, 2015 at 01:50 AM
it show error message after submit order form in my web , but the form received in jotform inbox ,
pls help me .
- JotForm Supportashwin_dAnswered on March 27, 2015 at 08:20 AM
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. It displays an error message as displayed in the screenshot below:
The issue seems to have caused by the google drive integration you have in your form. I would suggest you to remove the google drive integration from your form and re-integrate again. That should solve your problem. Please check the screenshot below on how to remove the integration:
If the issue persists, you may also try to clone your form and re-integrate it with google drive. The following guide should help you clone your existing form: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
Hope this helps.
Do get back to us if the issue persists.