What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why the result of my calculation change?

    Asked by Badgit on March 27, 2015 at 04:34 AM

    Hello,

    I created a price calculation form with volume discounts based on quantities.

    when I filled the forms, I receive a good price result.  

    But I press "Enter" or I click around the form with the mouse, the total result change automatically...

     

    I don't undertstand the reason....  Can you help me please?

    Page URL:
    http://form.jotformeu.com/form/50383671057355?

    calculation form hello receive OR
  • Profile Image
    JotForm Support

    Answered by Kiran on March 27, 2015 at 11:27 AM

    It seems that there are many conditions applied to the calculation field. Please allow me some time to check on the issue and get back to you with relevant information.

    Thank you for your patience.

  • Profile Image
    JotForm Support

    Answered by Kiran on April 03, 2015 at 07:35 PM

    Please accept my apologies for the delay in responding back. I've reviewed your JotForm and noticed that the issue is with the conditions placed on text fields separated by commas. It seems that you have already figured out the issue and resolved on a separate form

    Please get back to us if you need any further assistance. We will be happy to help.

    Thanks.