How secure are the submissions held in jotform?

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    bluepole
    Asked on March 27, 2015 at 07:12 AM

    If a form is used to collect sensitive information, when submitted, how secure are the details?

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    Carina
    Answered on March 27, 2015 at 11:35 AM

    All submission data on our server are secure. We have powerful cloud of servers with encrypted storage which provides security protection. 

    If you use the SSL version (https:// or https://secure) the data transferred from your browser to our server will be secure.We support high-grade 256-bit encryption.
    You can consult here the SSL monthly limits of each plan.
    You can see here how to enable SSL submissions:
    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    As the emails are sending plain text it is advisable to edit the email notifications so they don't include sensitive information:
    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Let us know if we can assist you further