What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Information not clear on form receivedAsked by callseodeb on March 27, 2015 at 11:37 AM
I already submitted this question, but still am unsure of the answer. My client has an extensive form that is filled out...he is saying that the form he is receiving has all of the items show, even though they are not checked off.
Is there a way to change this, so only the items checked off are coming to him on the form? thanks
information checked thanks items all
Is this the link that you are referring to http://www.jotform.com/answers/540278-Differentiate-between-items-checked-and-not-checked#1? It's about differentiating the uncheck and check items. Although I'm not sure if it's in the email notification or is it on the PDF form?
If you referring to the submission details in the email notifications, you can try adding a new one by following this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.
After that you can follow this guide on how to hide empty fields: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts.
I hope this helps.