What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    upload submission

    Asked by on August 29, 2010 at 09:07 AM

    When I tested out my new form, I uploaded a graphic to send with the form. Then when the form results came to my email it doesnt show there was any image uploaded or attached or event sent.

    Could youplease tell me if I did something wrong?
    theblogcafe (user)

     

    Thanks!

    Jen

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 06, 2010 at 09:52 AM

    Sorry, it looks like your form was messed up last week when we had the hard disk failure on one of our servers. You will need to re-create this form. We are really sorry about this.