What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to view form submissions

    Asked by DESMOND  on March 28, 2015 at 04:36 AM

    HERE IS THE LINK TO MY FORM: http://www.myjotform.com/desynator/nollywood_register AND THE RESULTS FROM THE FORM I CANNOT ACCESS. PLEASE KINDLY HELP ME WITH THE DATA SUBMITTED AND HOW AND WHERE I CAN GET THEM.

     

     

     
     
     
    submissions MyForms unable to view not logged in
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    JotForm Support

    Answered by Jan on March 28, 2015 at 05:41 AM

    Hi there,

    You are not logged in using your JotForm account which is why you can't see the submissions. Please log in using your JotForm account and check the MyForms page again.

    If you still can't see it, please try the following steps:

    1. Log out from JotForm.

    2. Clear your browser cache.

    3. Close and re-open the browser.

    4. Log back in to JotForm.

     

    In order to view the submissions, you need to select the form under MyForms. After that, click the "Submissions" button.

    Hope this helps. Let us know if you need any help.

    Thank you.