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    Collapse form not showing associated matrix

    Asked by twphotog on March 28, 2015 at 03:32 PM

    How do I associate the "EXTRA PRINTS/A LA CARTE ITEMS" with the matrix directly under it so that the collapse works properly?



    Nothing shows up:

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    JotForm Support

    Answered by EltonCris on March 28, 2015 at 09:10 PM


    The matrix table under that specific collapse isn't showing because it is hidden through condition.

    Condition 1 and 2:

    Condition 3:

    If you noticed, when you select "Print & Digital" on type of order, this matrix appears.

    It is due to the conditions above. Removing this specific field on the above conditions should fixed the problem.

    Here's a cloned of your form showing this matrix: http://form.jotformpro.com/form/50868504955971?

    You can clone this form back if you want. Guide: https://www.jotform.com/help/28-Cloning-a-Form-from-a-Web-Page


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    JotForm Support

    Answered by EltonCris on March 28, 2015 at 09:13 PM

    If you want to hide that matrix, just select its associated form collapse in the conditions so its content under it will be hidden as well as the collapse itself.