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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the referrer widget work with all the embed options like lightbox, iframe, popup etc?

    Asked by gnclaims on March 29, 2015 at 12:54 PM

    I need to have the URL of the referral page as our forms will be on multiple websites. If I use the referrer widget does it matter which embed option I use? I prefer the popup option but would like to know which option is best for using the referrer widget.

     

    Thank you  

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    Answered by Shadae on March 29, 2015 at 06:22 PM

    Hi gnclaims,

    Here is the link to our Get Referral widget: http://widgets.jotform.com/widget/get_referrer 

    When using the widget in your form, it should work correctly with any embed code on your webpage. There will only be an issue if there is a conflict with your webpage and the widget.

    Which can be resolve by using the iFrame embed code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps, please inform us if you need further assistance.

  • Profile Image

    Answered by gnclaims on March 29, 2015 at 06:58 PM

    Shadae,

     

    Thank you for the reply. Now I have a couple of stupid questions.

    1) If I use the popup to embed the form on a website will the referrer widget show the URL for the website the form is placed on or will it show the URL that is at the top of the form https://secure.jotform.us..........?

    2) Where do I see the the referrer URL? Does it show up somewhere on the submission I receive by email?

     

    Thanks again for the help.

     

     

     

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    JotForm Support

    Answered by Charlie on March 30, 2015 at 02:14 AM

    Hi,

    Feel free to post your questions to us, we'll be glad to help. Here are my answers to your questions:

    1) If I use the popup to embed the form on a website will the referrer widget show the URL for the website the form is placed on or will it show the URL that is at the top of the form https://secure.jotform.us..........?

    I believe the Get referrer widget should still get the URL to where the form is embedded. You can try it, I've tested it in my end using the pop-up embed form and it captures the website link where it is embedded.

    2) Where do I see the the referrer URL? Does it show up somewhere on the submission I receive by email?

    You can add the referrer URL in the email notification. In my end it's named "Referrer" in the form fields:

    You can also view it in your submissions page. Here's how you can view it: http://www.jotform.com/help/269-How-to-view-Submissions. This is how it looks in my end:

     

    I hope that helps.

    Kind regards.

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    Answered by gnclaims on March 30, 2015 at 01:06 PM

    Charlie,

    Thank you very much for the help. The screenshots helped me work through this and the referral widget worked great on the test that I ran. 

    Thanks for the great customer service.

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    JotForm Support

    Answered by Charlie on March 30, 2015 at 01:25 PM

    You're welcome. I'm glad that it helped you, and thank you for the kind feedback.

    If you needed any assistance again, please do not hesitate to contact us here in the forum by creating new threads, we'll be more than happy to help.

    Kindest regards.