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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I want to down grade - will I still be able to see the submissions I have received after I downgraded?

    Asked by stephaniebachmann on November 02, 2011 at 02:34 PM

    Hi,

    We finished our seasonal staffing. Therefore, I do not need the form for the moment. We will need it again next year of course.

    What I understood from other people asking this question:

    1. I disable my forms

    2. I downgrade by cancelling within my account

    3. Once I have downgraded from premium to basic will I be able to still see my submissions I received?

    Thank you!

    Page URL:
    http://www.jotform.com/submissions/12755547867

  • Profile Image

    Answered by fxr on November 02, 2011 at 03:02 PM

    Yeah Stephanie

    Your submissions are safe, they are yours forever no matter what account type you are using. 

    Your process outlined above is perfect. 

    You can upgrade again, at any time, whenever you feel you will need the higher submission limits.

     

    Hope that helps, if there is anything else you are unclear about, just give us a shout back.