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  • Profile Image

    Event date not shown in email

    Asked by luckyfolks on March 30, 2015 at 07:06 AM

    Hi,

    I created the form http://form.jotformpro.com/form/50843385235962

    but when I get the email from a participant the chosen date from of the three events is not shown.

    How can I fix that?

    thank you

    Christian

    Page URL:
    http://form.jotformpro.com/form/50843385235962

    Screenshot
    shown email not shown email notification
  • Profile Image

    Answered by Ben on March 30, 2015 at 10:58 AM

    The reason why this happens Christian is because you have what is called a 'dirty' email notification. What this means actually is that it was at some point edited by you and as soon as you do that, new fields added to the jotform are not longer being added to the email as well.

    So you will need to open the email notification and add the field manually.

    You can see here how to add Email notification: Setting Up Email Notifications

    If you create a new one it will however include all fields as well as add any new ones that get added (for as long as you do not make any changes to it).