why doesn't all the info come through on email?

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    TracyDale
    Asked on March 30, 2015 at 08:09 AM

    My client, a taxi company, do not want to log into jotform to use all your facilities.  They want the email that is sent to them to have all the information on it as they are drivers and an email works best for them.  What am I doing wrong on the set up that I can change so that all the information from the form is sent via email?  Your urgent reply would be most grateful, thank you. 

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    BJoanna
    Answered on March 30, 2015 at 11:32 AM

    I have tested your form and I noticed that inside of your Email Notification values of fields are there but names of fields are missing and because of it Notification is not clear. Currently your Notification settings look like this.

     

    It should look similar to this. And then inside of your Email notification will be field name and value of that field.

    Please try to set your Notification properly. If it is easier for you, please try to create new Email Notification and then delete the old one.

    Hope this will help. Let us know if you need further assistance.