What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Recover forgotten password

    Asked by David C Brown  on March 30, 2015 at 08:33 AM
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    Answered by Shadae on March 30, 2015 at 11:33 AM

    HI David,

    After reviewing your email address, I am currently seeing that there is only a guest account associated with it. As such you would not be able to recover a password for that email. You can however create an account using this email address.

    There are currently no forms associated with the guest account, if you have a form already created we would be happy to provide you with the account associated with the form. If so, can you provide us with the URL for your form.

    Thank you.