What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create secure form that clients can upload private and confidential information

    Asked by Paul  on March 30, 2015 at 11:23 AM

    I am trying to create a secure client portal that client's can upload private/confidential documents.

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    JotForm Support

    Answered by Welvin on March 30, 2015 at 01:00 PM

    Hi Paul,

    For file uploads, please check the following guides:




    For securing the form, you can enable SSL to your form:


    But note that you have to consider your account limit because free accounts can only receive up to 10 SSL submission per month. If you need more than this, you will have to upgrade your account to our higher paid plan.

    Thank you!


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    Answered by KadeJM on November 02, 2016 at 09:34 AM

    We'd like to let you know that we've now taken additional steps to help maintain upload security.

    Find out more in our blog https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure .