Make the recurring payment optional

  • TriSigmaMarketing
    Asked on August 15, 2023 at 2:34 PM

    Is it possible to make the recurring payment optional? From what I'm seeing, it's an either/or situation. I would love to offer the option of either a one-time OR recurring payment.

  • Mohamed JotForm Support
    Replied on August 15, 2023 at 5:02 PM

    Hi TriSigmaMarketing,

    Thanks for reaching out to Jotform Support. If I understand well your request, you need to let your users choose from paying your subscription one time or periodically. Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.