What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form is showing an unread submission but we cannot find it

    Asked by Kruckman on March 30, 2015 at 03:41 PM

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    Answered by raul on March 30, 2015 at 03:58 PM

    We apologize for this inconvenience.

    I've fixed the submissions counter of your form and it's showing the correct number now.
    Please check it out and let us know if you're able to see it correctly now.

    Thank you.

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    Answered by Kruckman on March 30, 2015 at 04:56 PM

    Thank you Raul for your help.

    I see it now without the glitch.

    Also, counted 49 submissions and it says 48 submissions.


    Katherine Ruckman

    Office Assistant

    Clothes The Deal


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    Answered by raul on March 30, 2015 at 05:00 PM

    You're welcome.

    If you need our help again, please don't hesitate to contact us.