What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problemas de soporte

    Asked by Daniel  on March 30, 2015 at 11:17 PM

    He probado el servicio y cuando subo fotos desde el navegador de internet todo funciona perfecto, pero cuando lo hago desde mi teléfono móvil en vez de sumar la nueva foto, ésta sólo reemplaza una que ya está. 

    Es extraño, pero no funciona bien al momento de subir fotos desde un teléfono móvil (Iphone4)

     

    Saludos

     

  • Profile Image
    JotForm Support

    Answered by Welvin on March 31, 2015 at 05:59 AM

    Hi Daniel,

    Just wanted to confirm if you are using iPhone 4 iOS 6? So far, I cannot recreate this problem using this device, but I'm using an emulator so there might be a difference. Here's the screenshots:

    Also, as you have noticed in the images, the file names are the same. Is this what happening to your form? I'm sorry to ask, this is because you are currently using a guest account and we cannot check a form that is created using this account type. I would suggest creating an account: https://www.jotform.com/signup/ so we can check further.

    Thank you!