The form freezes up every time I click "save" button

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    sssgibster
    Asked on March 30, 2015 at 11:33 PM

    Every time I click SAVE it freezes up and doesn't save my form. I'll have to quit or leave the page and start all over. Very frustrating!!! Please fix this because I'm about to move to another form builder, but I really like yours.

     

    Thanks,

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    Welvin
    Answered on March 31, 2015 at 06:17 AM

    Hi,

    Please let us know the URL of the form that you are currently working on so we can check and test it to our end. 

    When you save it, is there an error that pop-ups in the form builder?

    Did you also try it using another browser? Just to know if this isn't a browser specific issue.

    How about clearing your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache? Please try it and check if this makes a difference.

    I look forward to your reply.

    Thank you!

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    wolfpaw69
    Answered on October 20, 2015 at 06:20 PM

    Mine does this as well.  I've tried it in both Explore and Chrome; in addition to two different computers.  

    http://www.jotform.com//?formID=51256726636157

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    jonathan
    Answered on October 20, 2015 at 11:36 PM

    @ wolfpaw69

    We will attend to your issue here http://www.jotform.com/answers/686068

    Thanks.