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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notifier is not being updated

    Asked by kevinsuits on March 31, 2015 at 11:47 AM

    I have a form at http://gci.edu/scholarship.php and I've been missing leads because your form editor doesn't save the email address I want the lead data to go to. I just had my employer buy into a package and I really wish I knew the software could be buggy like this. Can make it so the software actually send lead data to the correct email address.

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    Answered by raul on March 31, 2015 at 01:03 PM

    Upon checking our mail logs, I see that the last 3 submissions of that form were sent to ksuits@gci.edu which is the email currently configured on the notifier.

    Did you not receive those emails? If so, could you please check your SPAM folder?

    Let us know if the issue persists.
    Thank you.