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    Posting contact forms for individual artists on a music site

    Asked by iconsoftomorrow on November 03, 2011 at 01:06 AM

    Hey

    I'm building a music site and wanted to have individual contact forms on each artists profile, that fans can fill in and have their message go directly to the artist. Is this possible? In my test so far, I've found the system doesn't always take to the box where you submit the email address to attach to form. If it is possible to make individual forms to post on individual profiles - even if you use same template - how do you get box to come up to submit relevent email address if it doesn't come up automatically? Can't find command on tool bar.

    thanks

    Heidi:)

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    JotForm Support

    Answered by idarktech on November 03, 2011 at 02:43 AM

    Hi Heidi,

    I would like you to confirm that you want the same contact form for each artist profile which sends into different email addresses base on artist selected? I have here a sample contact form which sends submission into different email addresses base on person selected: http://www.jotform.com/form/13061425610, is this what you mean? Or maybe you mean 1 unique form for each profile? Please confirm my understanding so we can provide you more information. Thank you so much!

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    Answered by iconsoftomorrow on November 03, 2011 at 05:15 AM

    Yes, same contact form. Just different email addresses. That would be great.

     

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    Answered by iconsoftomorrow on November 03, 2011 at 05:18 AM

    Only thing is, I did want to put a form on each artists profile, with their picture and their email attached it it.

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    JotForm Support

    Answered by idarktech on November 03, 2011 at 06:54 AM

    Thanks for your response. I have here my guide which will help you do that, this is base on my sample form above as you have confirmed it.

    1. First, you need to create each Notifications for each artist, to do that

    Click Setup & Embed >> Email Alerts >> Add New Mail

    In my sample image below I have created 4 Notifications under Email List

     

    2. Setup Conditions for each Notification in order to send the submission on selected artist.

     Click on Setup & Embed >> Conditions >> Select Send and Email After Submission then setup each conditions for each notification/email. please check screen below:

     

    As shown below it explains if my Send Message to field Equals to Mr. JotForm ( as your sample Artist) then submissions will be sent to Mr. Jotform's email.

    You can now then create another conditions for the rest of your Notification.

    Resulting condition settings should look like this:

     

    For your last reply, I would suggest you to setup that one in your website as it needs another condition for showing their picture but If you like it to be done in JotForm  then you have to create conditions by selecting Showe/Hide a Form Field option.

    I hope this helps. Please let me know if I  have missed something so I can provide you the details. Thank you so much for waiting.

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    Answered by iconsoftomorrow on November 03, 2011 at 08:06 AM

    Only thing is, that form from what I could see has a drop down menu with each artist's email on it. If wanting to post a form on each artists profile, I'd rather fans didn't have to select from a drop down list to find correct email address for their artist. They could make a mistake and email wrong artist, and then be irritated. Is it possible to embed correct artist's emails invisably onto each form for each page?  That way fan just sees artist's form on their profile page, fills it out with message, clicks submit and it automatically sends to that artist, without them having to go through a drop down list to find email? Just that there's a lot of artists on the site.

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    Answered by fxr on November 03, 2011 at 06:13 PM

    Another possible solution is to use a hidden field and have that 'artist' field automatically filled in depending on the exact URL used in the form embed.

    A basic example of this would work follows.

     

    Create your form. 

    From the Power Tools menu, add a Hidden Box, lets call it 'artist'

     

     

    I am just going to use the default Email Notification created with a new form. You can create custom email notification for each artist if you so choose. 

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    I set up Conditions for each of my artists. 

    I have two in this example: abba & wham

    Click Conditions -> Select Send Email after Submission -> click Next 

    My first notification looks like this: 

     

    My second condition, for my second artist, looks like this: 

     

    Note, the different email address used. 

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    Now to access these conditional emails, we need to populate that Hidden Box field. To do this we include the label of the field and what we want it to contain in our forms URL. 

    e.g For my sample form, to populate that hidden field with 'abba' or 'wham' I use the following unique URLs'

    http://www.jotform.com/form/13064320359?artist=abba

    http://www.jotform.com/form/13064320359?artist=wham

     

    Each of those unique URLs still point at the same form, but the 'artist' Hidden Box will be populated with different content depending on which URL you use & accordingly email notifications will be sent to a different address, once the form gets submitted. 

    Email address 1:

     

    Email address 2:

     

    (Remember, you have a lot of control over the configuration of your email notifications, I have just used the defaults in this example) 

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    You can embed this style of URLs into any webpage, in exactly the same way you do with your standard JotForm forms. 

    In your case, you would have a different ?artist= in your forms URL, for each of your Artists profile pages.

     

    Hopefully that solution makes some sense.  

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    Answered by iconsoftomorrow on November 16, 2011 at 10:39 PM

    I've just been looking at this, and I realise I need further explanation. For example, where do I find the URLs for populating this hidden field? Also, when I checked in conditions it wasn't saying Then send "notification". It was saying Then send "please select" (or something similar) but when I went to select, there was no other option in drop down. I must have gone wrong there somehow. Also, when you added next artist "abba", did you do this in same box by adding "new rule"? or did you save wham, and then start again with conditions wizard to add Abba? Thanks HEidi:)

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    JotForm Founder

    Answered by aytekin on November 17, 2011 at 03:24 AM

     

    where do I find the URLs for populating this hidden field?

    You will add the links to your site yourself. If this page is about Abba, when you link to the contact form, you will link like this:

    http://jotform/form/123456789?artist=abba

    when I checked in conditions it wasn't saying Then send "notification". It was saying Then send "please select" (or something similar) but when I went to select, there was no other option in drop down.

    You need to create an email first by clicking on Email Alerts button on the Setup & Embed toolbar. 

    when you added next artist "abba", did you do this in same box by adding "new rule"? or did you save wham, and then start again with conditions wizard to add Abba? 

    You should save that rule and then create a new rule.

    Do not use the Add New Rule button on the same page. That's useful to add multiple conditions. That button should have said "Add New Condition". It is a mistake. We will fix that. 

     

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    Answered by iconsoftomorrow on November 17, 2011 at 10:11 PM

    I'm sorry, this still isn't clear enough for me. I created a form with a hidden box and tried to set up email alerts for a particular address. (Only thing is it asks for senders address in alerts as well, but naturally I won't know who's going to be posting with forms on my site, so had to leave that blank)The form won't let you hand type anything in the hidden box, but once I'd put it in alerts, and set up conditions, I tried to grab the embed and tested it on blogger. I didn't recieve any email from it, so something's obviously still wrong. Please step by step as clear as possible. How do I get individual artists emails into that hidden field, so that each artist can have a form on their profile that posts only to them directly.?

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    Answered by fxr on November 18, 2011 at 06:01 PM

    You dont type anything into the hidden box, it gets autofilled by whatever URL you use for the form.

    e.g http://jotform/form/123456789?artist=abba , fills the hidden field with 'abba' 

    My instructions above are step by step. I really dont think I could break things down any further. Where in the process do you think you go wrong? 

    Have you tried cloning my form : http://www.jotform.com/form/13064320359 to see how it works?

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    If you really dont think youll be able to crack this, post the form ID you have been working on and I will create the form for you properly which you can then clone and use.

    Also, what was the exact code you used to embed your form on Blogger?

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    Answered by iconsoftomorrow on November 18, 2011 at 06:46 PM

    Here it is http://form.jotform.com/form/13195456094 The title would change each time of course. Yeah if you could set it up so I don't have the confusion, that would be great. Just not very technical minded. My website isn't blogger, but my site isn't published yet, so couldn't test it on that. I used blogger just to test, and it obviously didn't work, because I still haven't recieved the message I sent to myself. I can't remember exactly what I used for Blogger. I think I tried embed, as well as the Blogger code listed in the choices the site offers when embeding. The form eventually showed up on the blogger site, but when I sent the test message, I got a "thankyou" message on the site, but nothing came to my email, that I thought should have been embed in the code. Thanks Heidi:)

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    Answered by fxr on November 18, 2011 at 07:28 PM

    Your actually very close there. 

    What may have thrown off your test was the space between the first name and last name. Web links dont like spaces. 

    Try filling out this link to your form :

    http://form.jotform.com/form/13195456094?artist=HXXdi%20AxXXn

    ( replace the two capital X's with the actual characters, Just left them out in case of any issues with privacy. )

    I have done a test submission and it works pefectly. Good work! 

    I have noticed a problem tho, for whatever reason you have created that form under a guest account, it isnt associated with your main account. 

    You need to clone it and get it into your iconsoftommorrow account.

    Cloning instructions are here: http://www.jotform.com/help/27-How-to-Clone-an-Existing-Form

     

    The cloned form will have a new ID.

     

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    Answered by fxr on November 18, 2011 at 07:30 PM

    You should have got an email alert on my test submission to the hotmail address in your condition.

    Check and see if you got it, check spam folder too if it isnt in your inbox. 

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    Answered by iconsoftomorrow on November 18, 2011 at 10:37 PM

    Damn, I must be close. I cloned the form, so it was in my Iconsoftomorrow account. I then went through it all again with the email alerts and conditions. I thought it would work this time, because this time I could see the differences in the conditions: "Notification 1 will be sent when artist equals to Jimmysmith" Notification 2 will be sent when artist equals to jack jones" (or something like that) Low and behold though, when I posted it on blogger and emailed from it again, nothing came. Yours did, but mine still aren't.

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    Answered by iconsoftomorrow on November 18, 2011 at 10:53 PM

    Damn, I must be close. I cloned the form into my account and then went through the email alerts and conditions again. I thought I was getting somewhere, because I couls actually see this time in conditions "Send Notification 1 when when message equals too..." Send notification 2 when message equals to..." Low and behold when posting to blogger nothing came to me. Yours did, but mine haven't. Can you think what I might be doing wrong? I must be on the verge of it, but something's not right.

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    Answered by iconsoftomorrow on November 18, 2011 at 10:54 PM

    Damn, I must be close. I cloned the form into my account and then went through the email alerts and conditions again. I thought I was getting somewhere, because I couls actually see this time in conditions "Send Notification 1 when when message equals too..." Send notification 2 when message equals to..." Low and behold when posting to blogger nothing came to me. Yours did, but mine haven't. Can you think what I might be doing wrong? I must be on the verge of it, but something's not right.

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    Answered by iconsoftomorrow on November 18, 2011 at 10:55 PM

    Damn, I must be close. I cloned the form into my account and then went through the email alerts and conditions again. I thought I was getting somewhere, because I couls actually see this time in conditions "Send Notification 1 when when message equals too..." Send notification 2 when message equals to..." Low and behold when posting to blogger nothing came to me. Yours did, but mine haven't. Can you think what I might be doing wrong? I must be on the verge of it, but something's not right.

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    Answered by iconsoftomorrow on November 18, 2011 at 11:15 PM

    Damn, I must be close. I cloned the form into my account and then went through the email alerts and conditions again. I thought I was getting somewhere, because I could actually see this time in conditions "Send Notification 1 to... when message equals too..." Send notification 2 to... when message equals to..." Low and behold again when posting to blogger nothing came to me. Yours did, but mine haven't. Can you think what I might be doing wrong? I must be on the verge of it, but something's not right.

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    Answered by iconsoftomorrow on November 18, 2011 at 11:16 PM

    Damn, I must be close. I cloned the form into my account and then went through the email alerts and conditions again. I thought I was getting somewhere, because I couls actually see this time in conditions "Send Notification 1 when when message equals too..." Send notification 2 when message equals to..." Low and behold when posting to blogger nothing came to me. Yours did, but mine haven't. Can you think what I might be doing wrong? I must be on the verge of it, but something's not right.

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    Answered by iconsoftomorrow on November 19, 2011 at 12:19 AM

    Damn, I must be close. I cloned the form into my account and then went through the email alerts and conditions again. I thought I was getting somewhere, because I could actually see this time in conditions "Send Notification 1 to... when message equals too..." Send notification 2 to... when message equals to..." Low and behold when posting to blogger nothing came to me. Yours did, but mine haven't. Can you think what I might be doing wrong? I must be on the verge of it, but something's not right. What does it mean when it says it won't be sent unlesss "conditions" match?

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    Answered by fxr on November 19, 2011 at 05:05 AM

    Yes, That cloned form, and the changes you made to it look fine. 

    Here is my suggestions.

    1) Just have one Notification setup, if the content going to each artist is going to be much the same, i.e with email & comments fields, you only really need the one. 

    2) have the sender email address of your notifications as noreply@jotform.com 

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    I have made these changes to your form. You can clone it and use it as your own -> http://www.jotform.com/form/13224148339

    Clone that form, and have a look how I set up the Conditions .

    ( From Setup & Embed toolbar, click Conditions, click Saved Conditions )

     

    Now look at the top condition:

     

    Change the email address to wherver you want you Email notifications to go do. 

    Click Save. Change the Email adress on each of the other conditions just as you did with that first one.

    Then, to have the form send to 3 different email addresses.

    1) http://www.jotform.com/form/13224148339?artist=Heidi%20Axton

    2) http://www.jotform.com/form/13224148339?artist=JimJones

    3) http://www.jotform.com/form/13224148339?artist=jackjones

     

    Note when you clone my form, your form will have a different ID. So your links will have a different number after form/ Other than that, for the conditions you currently have setup, the links will be identical.

     

    You are very close now, just a little bit more peserverance and you will be done. 

    --

    'What does it mean when it says it won't be sent unlesss "conditions" match?'

    It means the email wont be sent unless the artist field matches the one the condition is looking for. 


     

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    Answered by iconsoftomorrow on November 19, 2011 at 07:11 AM

    Thanks, I'll launch war on it again tomorrow, or Monday, lol. Hopefully I'll get there this time.

     

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    Answered by iconsoftomorrow on November 22, 2011 at 08:46 PM

    Okay, I can see certain things now, like the fact that you can attach a different email to each name, even if the notification is still "Notification 1", so I am getting closer. What's still bugging me now is before grabbing the embed code, how do you set your form to code for the artist you're wanting the email to go to? It's difficult to explain what I'm saying, but there's multiple conditions set up. How do you set the form to embed to the condition your after before grabbing the code? I can't even see where you got those links from that show individual names in them.

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    Answered by fxr on November 23, 2011 at 04:25 AM

    I generate a part of that embed code myself based on the information I put into those conditions.

    I get the embed code and add ?artist=ArtistName after the last number in the Form ID.

    Maybe this graphic will help.

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    Answered by iconsoftomorrow on November 23, 2011 at 07:14 AM

    Hey, thanks for all your help so far. I tried adding it manually like you said to the address. For some reason regardless of what artist it equals to, it seems determined to bypass my other emails and just goes straight to gmail. Must be close, but still putting up a fight. :( Do you know what's going wrong?

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    Answered by fxr on November 23, 2011 at 11:44 AM

    Can you give me an example of one of the URL/address you have been using?

    Post the full link & I will have a look at what may be going wrong.

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    Answered by iconsoftomorrow on November 25, 2011 at 07:20 AM

    Hey, thanks for all your help. I deleted my email alerts and started again, and that seems to have fixed it. So far it appears to be posting to the right addresses. I still don't fully understand it, lol, so it could still go wrong again, but for the moment it's looking good. You've been a big help!!

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    Answered by fxr on November 25, 2011 at 08:21 AM

    OK Great news, well done! 

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    Answered by iconsoftomorrow on November 25, 2011 at 05:48 PM

    Just one last thing I'm confused about: I noticed the recipient email in my alerts is my hotmail address. Will this affect me setting up new conditions for the artists I've got on my website? If I set up a condition for a new artist and put their email in, do I need to change anything in email alerts, or just leave that alone now?

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    Answered by fxr on November 25, 2011 at 06:20 PM

    Yes, just create a new condition for a new artist with the artist name & the artists email address.

    Leave everything else alone.

    You just have to change the end of the forms URL to something like ?artist=MYNEWARTISTSNAME to get it to work.

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    Answered by iconsoftomorrow on November 25, 2011 at 07:04 PM

    Thanks, what if I wanted a copy of each artists fan email to come to me, so I know whose been contacted and can see how the system's working? Also, do you mean literally write "mynewartistsname" and then put artists name at end of this, or are you just meaning to insert each new artists name in that space? Just thought I better double check that.

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    JotForm Support

    Answered by idarktech on November 25, 2011 at 08:52 PM

    Hi,

    By looking at this form: http://www.jotform.com/form/13224148339?artist=Heidi%20Axton, when users submit their information using that link, what you received in your mail will be this:

    Every Email under Your Email question represents your Fans Email.

     

    You should replace MYNEWARTISTSNAME to your artist name. (e.g. ?artist=FXR )

     

    Let us know if you have further questions. Thanks.

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    Answered by iconsoftomorrow on November 25, 2011 at 10:04 PM

    Hi, yes, an artist just told me they recieved their test email I sent them, so that's good.

    One more issue I have is the email forms need different titles according to whose mail form it is. I've just discovered that if I only change title on form sample I have, the code is sometimes wrong when I go to put it in my site. I might be trying to put it on profile of "Jane Smith", so the title label up the top should be "Jane Smith's Mail Form" (just an example) and then when it's published it's saying "Jack Jones Mail Form" Do I have to save individual forms for each artist to be sure code's correct, rather than changing title on same form, saving it, and grabbing code? I stress here that I'm talking about the physical design of form here. What the form looks like, and the title label I want fans to see when they look at form.

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    JotForm Support

    Answered by idarktech on November 26, 2011 at 02:40 AM

    You don't need to create each form mail notification for each artist, what you'll do is to use Artist under Form Fields. This way, what ever names use in your link (e.g.  ?artist=Jane Smith  ) your subject title will be Jane Smith Mail Form. Check the screen below for a guide.

     

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    Answered by iconsoftomorrow on November 26, 2011 at 04:15 AM

    I stress again, I was talking about design of webform in this case. Currently my sample has a banner running across top with an artists name on it. Is it too complicated to have a name banner on each webform? I thought it looked good, but will take it off if you feel I have made it too complicated with the changing emails as well. If you think individual name banners on each form won't be an extra complication though, let me know how if possible. Thanks again for all your help.

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    Answered by iconsoftomorrow on November 27, 2011 at 06:21 AM

    Hey Guys, don't worry about banner. Thought of something more neutral I can put there.

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    Answered by iconsoftomorrow on November 27, 2011 at 07:08 AM

    Okay, sorry guys one more hiccip. I was using a form with an artists name on the banner as a sample form while we were working this out. I've just discovered when I changed the name on the banner (which I have to do, otherwise the majority of artists would have forms with a banner labeled with another artists name) it posts with new banner title ONLY if no artists email is embed. However, as soon as I add an embed email into the code, it changes back to old banner title. Why is this happening? I stress again I am talking about physical design in this case. There's a banner across top, which had Samantha Mooney on. I want it now to say something more neutral, but it swaps back to old banner each time I add an embed email into code.

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    Answered by iconsoftomorrow on November 27, 2011 at 07:48 AM

    Damn! I deleted conditions and email alert and reput them in incase that fixed it. Now they're not working again. :(

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    Answered by iconsoftomorrow on November 27, 2011 at 05:48 PM

    Okay, it wasn't that I deleted conditions and reput them in that stopped it working. I've just tried it again...It was the fact I wrote "name" after "artist" in code ("artistname") to try to change the banner to the more neutral one I planned. That worked as far as changing the banner design, but it stopped it sending emails. I've just taken "name" out. It's reverted back to Samantha Mooney as the banner for form, but is sending emails again. Arrgh!! Don't think artists will want form on their profile with banner across top that says Samantha Mooney if they're not Samantha Mooney!!

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    Answered by iconsoftomorrow on November 27, 2011 at 07:31 PM

    Crisis averted!! I created a new form with new code and it's working!! Don't know why I didn't think of that earlier.

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    JotForm Support

    Answered by abajan on November 27, 2011 at 07:49 PM

    Glad to see that you were able to sort things out. If you have other queries, please let us know.