What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue with logging in #2.

    Asked by nbs on November 03, 2011 at 06:57 AM


    Sometimes when I log in I get to screen shot #2. I do so after filling in screen shot #1. The strange things is... I am actually logged in. When I return to screen shot #1 I then go to My Forms and I have them all.

    What is going on?

    Thank you,


    PS As I can only upload one screen shot at a time... I will upload #2 right after this one.

  • Profile Image

    Answered by allanftd on November 03, 2011 at 10:17 AM

    Hi Abie,

    Please try first to log in using the log in form found on the lower right portion of our default page www.jotform.com. You may also try to clear your cache and try to access your account once again. Have you also tried using other web browsers?

    Kindly inform us if you still have issues logging in after performing the above suggestions. Thank you for using JotForm!