Twitter Widget Truncated on iOS mobile browser

  • Profile Image
    NgeeAnnPolytechnic
    Asked on March 31, 2015 at 10:07 PM

    Dear Sir

    I have inserted a Twitter widget - however it is truncated at bottom (see screenshot) on iOS browser via iPhone.

    Any idea how to resolve that? Tks.

  • Profile Image
    ashwin_d
    Answered on April 01, 2015 at 03:50 AM

    Hello NgeeAnnPolytechnic,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. It seems the "Twitter" widget does not display any scrollbar in iPhone safari browser. The feeds does not scroll and that is the reason why it appears to be cutoff. 

    When I tested your form in Android/chrome browser, the twitter widget seems to work as expected.

    Let me report it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    TitusN
    Answered on April 24, 2015 at 04:12 AM

    Hello, 

    We've updated the widget to fix the IOS safari issue - you can now scroll through your twitter feed. 

    Please try it out - if you hit further bumps - let us know. 

    Cheers!