What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Twitter Widget Truncated on iOS mobile browser

    Asked by NgeeAnnPolytechnic on March 31, 2015 at 10:07 PM

    Dear Sir

    I have inserted a Twitter widget - however it is truncated at bottom (see screenshot) on iOS browser via iPhone.

    Any idea how to resolve that? Tks.

    Page URL:
    http://www.jotformpro.com/NgeeAnnPolytechnic/QWatch

    Screenshot
    Mobile mobile browser ios twitter widget
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 01, 2015 at 03:50 AM

    Hello NgeeAnnPolytechnic,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. It seems the "Twitter" widget does not display any scrollbar in iPhone safari browser. The feeds does not scroll and that is the reason why it appears to be cutoff. 

    When I tested your form in Android/chrome browser, the twitter widget seems to work as expected.

    Let me report it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by TitusN on April 24, 2015 at 04:12 AM

    Hello, 

    We've updated the widget to fix the IOS safari issue - you can now scroll through your twitter feed. 

    Please try it out - if you hit further bumps - let us know. 

    Cheers!