What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just reached 100 submissions. Will I need to upgrade?

    Asked by sketchy  on April 01, 2015 at 12:56 AM

    My free form just reached it's 100 limit, now my form is disabled. I only needed it until April 1st, and then not again until next year so I do not want tp upgrade if I do not need it again for 12 months. My question is will my account be restarted April 1st still for free or do I have to upgrade? Please reply because I am confused...sketchy

    free form next my account then and
  • Profile Image

    Answered by cyberhopper on April 01, 2015 at 02:58 AM

    Hi,

    From my past experience with reaching the free form limit, the quota is usually reset on the 1st of every month, so in your case you should have a new quota for this month.

    Please refer to this thread, the Jotform support team have provided a comprehensive explanation

    If submission limit is reached for Free account

  • Profile Image

    Answered by Carina on April 01, 2015 at 10:32 AM

    @cyberhopper
    Thank you for your explanation. 


    @sketchy

    As mentioned by cyberhopper the account limits will be reset at the beginning of April, and you will have normal access to your account and forms. And your account will remain free if you do not wish to upgrade.

    You can consult here the monthly limits of each plan.

    Let us know if we can assist you further.