What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't log in

    Asked by Allison Thorpe  on April 01, 2015 at 09:35 AM

    It lets me login in sometimes and other times it says it doesn't recognize...

    Pelase help




  • Profile Image

    Answered by Syed on April 01, 2015 at 10:32 AM

    Hi Allison;

             Please try to login through your "Username" not through "Email Address", following are the images you should keep in mind for future.

    Please let us know if you have any questions/queries.