What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We want to byu the 9.95 USD option but we can pay only by a wire transfer

    Asked by small_oyster on April 01, 2015 at 11:15 AM

    Hello,

     

    we are an NGO from Switzerland and we don't have credit cards. There is an option to buy by a wire transfer, but once I get to the data, there is only a credit card payment. Can you do a contract for us and an invoice we can pay via wire transfer? We need to pay in USD.

     

    Thank you in advance for your answer,

     

    Justyna Wilaszek Lalos

    DCVMN

    Route de Crassier 7

    1262 Nyon

    Switzerland

    USD wire transfer credit card hello
  • Profile Image
    JotForm Support

    Answered by david on April 01, 2015 at 12:48 PM

    Hi,

    We do allow for subscriptions payments via wire transfer though there is a minimum purchase of $100 US. 

    The links at the bottom of the following guide will take you to the page to start the process.

     Upon clicking on it,  make sure you choose "Wire Transfer" at the Method of Payment field.

    Fill everything in that page, including your JotForm login (which would be you JotForm Username tfnsw , do not put the email address)

     

     

    Click on "NEXT"  and you will see the information in order to send the wire transfer.

     

     Here is the entire list of options in case you wish to buy another type of subscription:

    Jotform Premium bi-Yearly subscription        $139

    https://www.plimus.com/jsp/buynow.jsp?contractId=1851946& 

     

    Jotform Economy Yearly  subscription  $199.95

    https://www.plimus.com/jsp/buynow.jsp?contractId=3173680

     

    Jotform Economy Bi-Yearly  subscription $349.50

    https://www.plimus.com/jsp/buynow.jsp?contractId=3176742



    Jotform Professional Yearly subscription    0     $499.95

     https://www.plimus.com/jsp/buynow.jsp?contractId=3135328

     

    Jotform Professional  Bi-Yearly  subscription $799.95

    https://www.plimus.com/jsp/buynow.jsp?contractId=3176746

     

    Let us know if you have any further questions and we will be happy to help.

     

  • Profile Image

    Answered by small_oyster on April 02, 2015 at 11:50 AM

    Dear David,

    thank you for your prompt answer,

    This time worked, thx!

     

    Justyna

  • Profile Image
    JotForm Support

    Answered by david on April 02, 2015 at 01:00 PM

    You are very welcome, we are here to help.  Let us know if there is anything else we can help you with and we will be happy to do so.

  • Profile Image

    Answered by small_oyster on April 22, 2015 at 09:46 AM

    Hello, David,

     

    sorry for bothering you, but nobody answers me. The pack of 2 years has been purchased, order confirmation received, payment confirmed and I should get the licensing data. And nothing, I should get the licensing data after 48 h , it has been a week, and silence. order@interlogy.com doesn't answer, I can't log in, nothing.

     

    Do you have a mean to push some buttons and make guy check what is going on with the order of DCVMN (purchase reference number  (Ref# 86089708))

     

    Thank you in advance!

     

    Justyna

  • Profile Image
    JotForm Support

    Answered by david on April 22, 2015 at 11:48 AM

    Hi,

    The reason your subscription was not applied is you used an email address different than the one associated with your account.  According to our records, there are not currently any JotForm accounts associated with the email address "info@dcvmn.net".  The email address associated with your account is "j.lalos@dcvmn.net". 

    I went ahead and manually upgraded your account.  It should now show as "Premium".  If you have any further issues with your account or subscription, let us know and we will be happy to help.