What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I getting "File Cannot be saved: /www/cache/2413730057.html": when I try to make changes and save my form?

    Asked by ytvp on August 30, 2010 at 05:53 PM
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    Answered by fkdent on August 30, 2010 at 05:57 PM

    I'm haveing the same problem

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    Answered by fkdent on August 30, 2010 at 05:57 PM

    I'm having the same problem

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    Answered by WildThayne on August 30, 2010 at 05:58 PM

    Same issue

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    Answered by violet976 on August 30, 2010 at 10:48 PM

    Same issue, and my form on my website has disappeared.

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    Answered by violet976 on August 30, 2010 at 10:50 PM

    Same issue, and my form on my website has disappeared.

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    Answered by violet976 on August 30, 2010 at 10:51 PM

    Same issue, and my form on my website has disappeared.

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    Answered by turbolegs on August 30, 2010 at 10:52 PM

    Exactly the same thing happening to me.

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    Answered by turbolegs on August 30, 2010 at 10:52 PM

    Exactly the same thing happening to me.

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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 01:56 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.