What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't get check boxes to appear in my email notification builder

    Asked by ccnewneighbors on April 01, 2015 at 03:25 PM

    I am trying to set up an email notification for this form:  http://form.jotform.us/form/50900803814146


    The check box fields do not appear in my notification builder.  Can you help?




    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on April 01, 2015 at 04:19 PM

    Hello Kim,

    I see that the labels for these fields are removed and hence the fields are not properly visible on the notification builder. The fields in the notification are identified by their label names.

    You may place the label names for these fields temporarily to add them in the notifier and later remove it, if you want. Also, you may get the field Names from the respective field properties window to place them in your notifications.

    Hope this information helps.

  • Profile Image

    Answered by ccnewneighbors on April 01, 2015 at 06:13 PM

    This helps a lot!


    Thanks for your prompt response!!

  • Profile Image
    JotForm Support

    Answered by Kiran on April 01, 2015 at 06:18 PM

    Anytime, Kim. It's our pleasure to assist you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!