I need to upgrade my account and reset password and your website will not send me a link to update my password

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    Lynette 
    Asked on April 01, 2015 at 04:21 PM
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    Shadae
    Answered on April 01, 2015 at 05:31 PM

    Hi Lynette,

    I do apologize for the issue that you are experiencing with accessing your account.

    I am currently seeing that your account has the user name and email address as: urmyartstudios@gmail.com 

    I have sent the instructions for requesting your password to your email address. Please ensure to check your junk mail for the email.

    Please inform us if you need further assistance.

    Thank you.