What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Show hidden fields after conditional answer correction

    Asked by markrichards on April 02, 2015 at 09:29 AM

    Hello there

    I have set conditions where fields are hidden based on answer, in this case a radio button. If I mistakenly enter an answer I have the problem of not being to bring back hidden fields. Is there a way to avoid this?

    Thanks for fantastic product


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    JotForm Support

    Answered by david on April 02, 2015 at 12:10 PM


    There is an option in the "Preferences" tab under "Advanced Settings" that will allow for fields that were conditionally show by a field that was hidden again, the fields that were conditionally shown will also be hidden:

    It will essentially clear the value of a field once it is hidden. 

    If this is not what you were looking for, let us know and we will be happy to assist you further.