Error message with Google Sheets integration

  • Profile Image
    trackleaders
    Asked on April 02, 2015 at 11:47 AM

    Hi guys,

    Having a little issue integrating a new form with google sheets.  I'm getting the following error when trying to create the new spreadsheet:

    An error occured during integration.

    Error creating spreadsheet: Invalid token format

    I'm guessing it is something on your end, but if not, let me know!

    The form is here: http://form.jotformpro.com/jsform/50914984014961

     

    Thanks much!

     

  • Profile Image
    BDAVID
    Answered on April 02, 2015 at 01:19 PM

    Can you please try again, I just tried it and it was integrated. In what browser version did try to do it? We recommend using Chrome or FireFox. 

    I would recommend you to clear your browsers and forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Let us know what happens, we will be glad to assist you.