What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reactivating my form after reaching SSL limit

    Asked by STGResumes on April 02, 2015 at 02:36 PM

    This is irritating that I cannot call someone.

    I've cleared out all of my submissions but my form is still not active.  Can someone tell me what is going on?

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    JotForm Support

    Answered by Mike on April 02, 2015 at 04:54 PM

    We are sorry for the inconveniences caused.

    It appears that the issue was related to SSL submissions limit on your account. We do not have a submissions storage limit, but monthly submissions are limited.

    Your account is in a good standing, you have upgraded to the Premium plan and now you can receive up to 1,000 secure submissions per month.

    Please feel free to contact us if you need any further assistance. We will be happy to help.