What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having problem with logging in

    Asked by Thomasg1234 on November 03, 2011 at 05:48 PM

    How come this program does not save my user name and password?

    Form Experts does?

    Sometimes it goes to spam.

    It is slow sending the forms compared to Form Experts.

     

    Nice looking forms though

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    Answered by yasinco on November 03, 2011 at 07:16 PM

    Hi

    Can you tell me what browser your using.

    ~Yasin

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    JotForm Support

    Answered by Mike_T on November 03, 2011 at 07:59 PM

    Please try to clear cache and cookies, and then re-check if the login issue still persists. Also you may try to check the service in any other browser.

    What about spam, please try to use a noreply@jotform.com email as a sender address for your email alerts. You can check this thread to see how to set it up.

    Currently, I am not able to reproduce either slow submission or slow email alerts sending problem, everything is working like a charm from my side. If the issue still persists, please provide us with the exact steps to reproduce it.

    Thank you for using our services.

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    Answered by Thomasg1234 on November 11, 2011 at 04:37 AM
    I will try on another browser, tried everything else. THANKS
    ________________________________
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    Answered by Thomasg1234 on November 11, 2011 at 04:37 AM
    Chrome, windows xp service pack 2
    ________________________________
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    Answered by fxr on November 11, 2011 at 09:51 AM

    If your having login related issues using the site from www.jotform.com, try www.jotform.net instead to see if it helps at all. 

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    Answered by Thomasg1234 on November 11, 2011 at 10:04 AM
    thanks
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    Answered by Thomasg1234 on April 17, 2012 at 11:02 PM
    This form is still working but it dissapeared from my forms. How do I get it back?
    ----- Forwarded Message -----
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    JotForm Support

    Answered by liyam on April 17, 2012 at 11:21 PM

    Hello, can you please try posting again the form ID on this thread:  http://www.jotform.com/answers/54562-Having-problem-with-logging-in

    The forwarded content did not post on your reply properly.

    Thanks.