What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No llegan los formularios de inscripcion creados a mi correo

    Asked by paracelsus on November 03, 2011 at 09:43 PM

    Estimados, el formulario creado para inscripciones no llega a mi correo info@grupopalermo.cl aveces si pero otras veces no.

    Podrian decirme que sucede?



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    JotForm Support

    Answered by idarktech on November 04, 2011 at 12:40 AM

    Hi Adrian,

    Sorry for the inconvenience this may have caused. Could you please change your Sender E-mail to noreply@jotform.com?, to do that please follow the guide below:

    1. While on your form (Edit Mode), goto Setup & Embed >> Email Alerts

    2. Open your Notifications

    3. New window will then pop-up, click on Reply-To and Recipient Settings button

    4. Change you Sender E-Email to noreply@jotform.com then save


    After this, try to make a sample submission in your form and then check your mail inbox/spam folder if you have new entry. Also, please ensure that noreply@jotform.com wasn't blacklisted in your mail/spam settings.

    I hope this will solve your problem. Please feel free to let us know if the problem still persist. Thank you so much and have a great day!