Why are my forms not being forwarded?

  • Sgtpaul
    Asked on April 3, 2015 at 10:38 AM

    I had several forms responded to. 11 to be ezact but nothing came to my email. Why? 

    Page URL: http://www.sgtpaulheatandair.com/contact.htm
  • chanesteves
    Replied on April 3, 2015 at 10:51 AM

    Hi Sgtpaul,

    I think I can be of help to you.

    For your forms to send an email notification to your email. You must setup the email notifier feature of your form. You can check this link to Setup Email Notifications.

     

    I hope that helps.

    Thanks.

     

     

  • David JotForm Support
    Replied on April 3, 2015 at 11:57 AM

    Hi,

    I checked the form embedded to the page your referenced and there is not currently an email notification associated with that form:

    Why are my forms not being forwarded? Image 1 Screenshot 20

    Click on the "Emails" tab then click on "Add New Email" to create a new notification.  After that, setup the notification as you desire:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    For most consistent delivery of your notifications, make sure to set the sender email to "noreply@jotform.com".

    If you have any further questions, let us know and we will be happy to help.