What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Doubble accoun suppression

    Asked by Symiasy on November 04, 2011 at 06:25 AM


    I have a big problem with JotForm.

    First, I created an account, and my form. After a few hours, my form on my website was'nt able to work (Form Disabled). And when I tried to log, a window opens and says my account was closed due to phishin attempt. I sent a mail by clicking on "contact us". No response...

    Then I tried to create a second account, with a second form. Same problem.

    Could someone help me quickly please, I need it a lot, and I have no response from my mailbox.

    Oh, and a friend of mine tried JotForm and had the same problem, 2 accounts deleted.


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    Answered by Symiasy on November 04, 2011 at 07:07 AM

    Has been resolved. Thanks.

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    Answered by AtacanC on November 04, 2011 at 07:09 AM

    Sorry about that. I unsuspended your account and whitelisted your form.