My Account is Suspended , and my forms is disabled.!?

  • Profile Image
    CINEMA4X
    Asked on April 03, 2015 at 04:57 PM

    purpose of my forms : 

    A (join my website team ,form)

     

    i've never ask for a password

    just name,Email

     

    my website :

    http://www.cin4x.co.vu/

     

    ....

    ;)

  • Profile Image
    Kiran
    Answered on April 03, 2015 at 06:00 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I see that your JotForm is made in Arabic and our language translation tool is not updated to scan some languages such as Arabic, French, etc. So, the forms made in these languages are automatically suspended. To avoid the automatic suspension on such forms, we recommend you to build your forms in English and then use our language translation tool to display it in Arabic by default. Please refer to the following guide that can help you with this.

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    I have verified your forms and they seems to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused.

    Thanks!

  • Profile Image
    CINEMA4X
    Answered on April 03, 2015 at 06:06 PM

    Thanks for quick reply!