When cloning a form to different account, the input fields font changes

I'm trying to import my jotform and while it seems to be working, the font in the text fields changes. I can't see a change in the code.

Any advise?

When you say importing, do you mean cloning the form instead?

I ask since importing can be done by several completely different tools so we would need to know which one of them was used for import, while when cloning a jotform there should be no change made to the fonts used.

Now as a side note, I would like to suggest that you add E-Signature widget to your jotform since it would allow you to request signatures from your clients, instead of having them type it in instead.

Thanks!

I tried to "move" the form from one jotform account to another by selecting "import form" in my second account. I used the forms url.

Weirdly, it only changed the font in the text fields and even if I add a new field to the imported form I can't get the right font.

Hi,

But I guess when you preview the form, the font is correct? Can you confirm this? Because I've cloned the form and saw a different font in the form builder, but the preview is correct. Please find my screenshots below:

In the form builder:

In the form preview:

The above issue also happened because the Google Font codes are generated using Google Chrome. You should have it using Mozilla Firefox. To fix that, use the following codes:

@font-face {

  font-family: 'Actor';

  font-style: normal;

  font-weight: 400;

  src: local('Actor Regular'), local('Actor-Regular'), url(http://fonts.gstatic.com/s/actor/v6/OxqeYhb8dn7VMNU4gi8OwA.woff2) format('woff2'), url(http://fonts.gstatic.com/s/actor/v6/gZ8EM_Gzaq4WRjCimioyzQ.woff) format('woff');

}

Then remove the following custom CSS codes:

.form-html p {

font-weight : bold;

}

After that, you should have the same "normal" result in the form builder and the form preview.

Let me know if you need further assistance.

Thanks