What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Your name followed by the word 'success 'keeps appearing on my iPad screen.can you please stop as I now can't use it.

    Asked by Edward  on April 06, 2015 at 03:12 AM

    Please give details of how I can remove it from my device.after clicking on ok twice it disappears only to return again as soon as I move to another item.really haven't got time to mess with this.how dare you! 

    name ipad stop move disappears another after
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    JotForm Support

    Answered by ashwin_d on April 06, 2015 at 04:28 AM

    Hello Edward,

    I am not sure if I have understood your issue correctly.

    Do you mean to say that when you load your form iPad browser, you see "Jotform success"?

    What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address Etrl0029@gmail.com and hence unable to check any of your forms.

    I would also suggest you to please share a screenshot of the problem and we will take a look. The following guide should help you on how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!