What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the Paypal email address?

    Asked by SMSJYA on April 06, 2015 at 04:11 PM

    After I inserted the payment button using paypal, and set it up, I can't change the paypal email address anymore!

  • Profile Image
    JotForm Support

    Answered by david on April 06, 2015 at 05:57 PM


    The first step in setting up the payment field should allow you to change your PayPal email address.  Just click on the field, then click on the little magic wand icon to bring up the field setup menu:

    After you change the email address, make sure you go all the way through the setup until you click on "Finish".  This will ensure your changes are saved.

    If you have any further questions, let us know and we will be happy to help.