What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is this happening

    Asked by Chad LaPoint  on April 06, 2015 at 05:39 PM
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    JotForm Support

    Answered by jonathan on April 06, 2015 at 07:41 PM


    Unfortunately, the screenshot you provided was empty. I was not able to view and understand the details of what was your question was about.

    I suggest you logged in first to your jotform account using this link http://www.jotform.com/login

    and then post again your question using this link http://www.jotform.com/contact/

    Provide as much details as you can and we will attend to it asap.