What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is currently disabled?

    Asked by GroceriesX on April 06, 2015 at 09:30 PM

    Why is my form disabled? I'm so confused, I keep re enabling it then it re disables for no reason. Is my account on hold for something? There is no actual phishing attempt, if it's being flagged, my colleague is also in the account on his own laptop fixing grammar errors in our form.

    Page URL:
    http://www.groceriesx.com/#!grocerylist/c1pmv

    Screenshot
    my account disabled
  • Profile Image
    JotForm Support

    Answered by jonathan on April 06, 2015 at 10:33 PM

    I was not able to encounter the issue when I checked your jotform http://www.jotform.us/form/50884053421148

    Your account GroceriesX is also Active and in good standing.

    When I checked the embedded form on your website, I was able to see the form as well.

     

    Please inform us if issue persist.

    Thanks.