Updates on forms not reflecting on our site

  • Profile Image
    marketplacesuzuki
    Asked on November 04, 2011 at 02:15 PM

    Updates to my forms currently save just fine but they don't relect on my website.  Any ideas?

     

    Thank you,

    Anthony

  • Profile Image
    mliz
    Answered on November 04, 2011 at 02:34 PM

    Have you tried to refresh or clear the browser's cache and cookies? I visited the page url posted and the jotform's preview form, both are identical and I was not able to see any discrepancies.

    If clearing the cache and cookies of the browser did not help let us know.

  • Profile Image
    dmichaels
    Answered on November 04, 2011 at 03:55 PM

    I'm having the same problem. When I view the form I see it as it looked several changes back (about an hour ago).

    I have deleted temporary files and tried a different browser (IE and then Firefox).

  • Profile Image
    dmichaels
    Answered on November 04, 2011 at 04:02 PM

    I even tried it using the jotform link directly and it shows the old version of the form

    http://form.jotform.com/form/13072209899

    The link above shows the first elementon the form twice (which, among other things, I fixed)

    Reservation for upcoming Dinner at TBS

    When I edit the form and preview it, it looks fine

  • Profile Image
    eee
    Answered on November 04, 2011 at 05:41 PM

    The problem with unchanged (cached) forms is fixed by now, 

    Thank you for your patience,

    Kindest Regards,

    Ertuğrul.