Is this a legit application?

  • Vanessa B.
    Asked on August 28, 2023 at 11:42 PM
  • Israel JotForm Support
    Replied on August 29, 2023 at 5:24 AM

    Hello Vanessa,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that the form creator violated our terms of use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. However, please keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Please feel free to reach out again if you have any questions or if we can help you in any other way.