I have asked for this account to be shut down.

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    Stefano
    Asked on April 07, 2015 at 12:25 PM

    Why hasnt it?

     

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    david
    Answered on April 07, 2015 at 12:49 PM

    Hi,

    I checked your account and the subscription has indeed been cancelled.  If you would like us to fully delete your account, please log in and request that we do so.  We are only able to delete account at the request of the user and it appears as though you are not fully logged in.