What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    None of my forms are loading

    Asked by jacobfitzpatrick on April 07, 2015 at 01:03 PM

    all of my embedded forms have stop loading! What's the deal?

    http://www.fitzdesignz.com/payment.html

    http://www.fitzdesignz.com/seo-questionnaire.html

    http://www.santarosahockey.com/contact.html

    this is just 3 examples, but it a problem across all my forms. 

    My Forms problem SEO www
  • Profile Image
    JotForm Support

    Answered by david on April 07, 2015 at 01:33 PM

    Hi,

    I believe your account was suspended by our system due to your Card Authorization Form.  When forms such as these are created, our system occasionally suspends the account for manual review.  Since yours appears to be for legitimate purposes, I went ahead and reactivated your account.

    Take care when collecting this type of information as it is stored in plain text in your account.  Should your Jotform account be compromised, your data would be also.

    If you have any further questions, let us know and we will be happy to help.