Why my forms are disabled?

  • Profile Image
    Asked on April 07, 2015 at 03:01 PM



    I can't view my forms, system says: "Form not found, form has been disabled". Is it because I have exceeded the monthly quota for free users?

    Waiting for your soonest answer, 

    Thank you

  • Profile Image
    Answered on April 07, 2015 at 03:58 PM

    We are sorry for the inconveniences caused.

    It appears that one of your forms was considered as suspicious by our anti-phishing filter.

    The issue has been fixed. We have re-activated your account and whitelisted your existing forms.

    Please feel free to contact us if you need any further assistance.