What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    502 Bad Gateway error shown when submitting form

    Asked by PlaneFax on April 08, 2015 at 11:51 AM

    My Plane Fax Reports Request Form is freezing for customers and I'm receiving the error message:

    502 Bad Gateway nginx/1.2.3cNeed Help ASAP!
    Page URL:

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    Answered by Ben on April 08, 2015 at 12:16 PM

    Could you please let us know if you are still experiencing these issues?

    I took a look at your jotform, but it seems that there are no issues with it - there are few on your page, so I would suggest embedding the jotform using iframe embed code instead: How to get the jotform iFrame Code

    Do let us know if you are still experiencing the same issue.