When editing submissions SQL Error is shown

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    Asked on April 08, 2015 at 12:11 PM

    We do experience the same problem at random. In addition too that when editing sumissions we've got an SQL Error and the data has not been updated, we hat to reissue the changes.

    I do not know if this errors have other impacts but the Capthac wheel very often keeps spinning instead of showing up the magic word.

    Thes issue prevent us to keep customers.

    Thanks for your help,


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    Answered on April 08, 2015 at 02:12 PM

    Can you please provide more details about the error message you receive? Would it be possible if you can provide a screenshot of it? Does the captcha field hangs when you edit the submission? Or when you're filling it?

    Have you tried using Google's re-Captcha field? Or enabling the reCaptcha option in the normal captcha field?

    We'll wait for your response.
    Thank you.