What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I view forms that I have been given permission to edit by another user?

    Asked by boggsea1 on April 08, 2015 at 12:26 PM

    Another user has given me persmission to view their forms, but when I click on My Forms I see nothing.

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    Answered by Ben on April 08, 2015 at 02:17 PM

    You will see the folder on the left that will allow you to enter and see the forms from another account.

    Clicking on "My Forms" will always show you only your forms - without the shared forms.

    As you can see when I shared a folder to another account, it was shown in that other account as a folder with my name, under the Shared with you section.

    Look under the same section and find the username of the account that shared the forms with you and once you click on it, you will be able to see the forms.

    Do let us know if you have any further questions.

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    Answered by Tina Corrigan on April 09, 2015 at 11:10 AM

    URL link to the form: http://www.jotform.us/form/50426011527141

    When sharing a folder with a user, they still cannot see results on their end.

    They've opened an account and I've shared the folder but it's still not visible on their end as a shared folder. Can you assist me in discovery what we've done wrong? Thank you.

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    JotForm Support

    Answered by Charlie on April 09, 2015 at 12:26 PM


    I believe this is because the email addresses are incorrect. The form http://www.jotform.us/form/50426011527141 is in the main account KnoxCommHosp, upon checking it, I see that the form is shared to two email addresses, I check those emails but I didn't see any accounts associated to boggsea1. Please do make sure that the email you entered in creating a sub account user is correct. Please check this guide on how to share forms to sub account users: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    Kind regards.