What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email notifications are not being delivered when my form is submitted

    Asked by Mike  on April 08, 2015 at 01:12 PM

    When I test the system it shows that the form is successfully submitted but my customer is not getting an email from jotform. Please help as customer is very mad!

    Page URL:
    http://www.americanwindowtinting.com

    Emails different 3 Getting
  • Profile Image

    Answered by raul on April 08, 2015 at 02:52 PM

    I've checked the form embedded here: http://www.americanwindowtinting.com/quote%20request.htm and I see that is associated to a guest account and unfortunately I cannot inspect it for this reason.

    Please sign up for a free account here: http://www.jotform.com/signup and we'll be transferring the forms to your account to check them further.

    Let us know when you've done this.
    Thank you.